Assentify DXP User Manuals
Everything you need to build any regulated client interaction: onboarding, loan applications, insurance underwriting, and rental checks. Screen clients, build flows, and administer the platform. Pick your role to jump straight to the guide written for you.
Role guides · Guided demos · Narrated walkthroughsPress play, then unmute for the narration. The full guides are below.
Choose your role
Each guide follows the same simple pattern for every feature: what it is, when to use it, how to do it step by step, and the tips that save you time.
Operator
Front desk and teller staff. Run engagement links, capture IDs and selfies, handle client interactions and chats, and read client records.
Open the Operator guide →Compliance Officer
Screen names against sanctions and PEP lists, adjudicate matches, tune AML matching, and set the Risk Based Approach that scores every client. Use Confirm Match or Clear Match in the Compliance Hub, then export to CSV or Excel.
Open the Compliance guide →Flow Builder
Design onboarding journeys with the 12 step types, wire Connector and Backend blocks, build document templates, and publish shareable links.
Upload .docx templates with merge placeholders in Documents, and message end users in Communication during and after an engagement.
Open the Builder guide →Administrator
Configure the tenant: users and roles, data sources, email, sessions and password policy, payment gateway, billing, and regulatory reporting.
Open the Admin guide →Manager
Read the analytics dashboard, track usage and billing, oversee maker and checker approvals, and monitor team activity through the audit log.
Open the Manager guide →Glossary and Reference
Every platform term in one place, plus the full module map and the guided demos and narrated walkthroughs.
Open the reference →For developers
Developer Documentation: APIs and SDKs
Build on the platform end to end. Generate a flow URL, submit data, screen sanctions, monitor real time transactions, sign documents, and run the cognitive services pipeline through the REST APIs. You can also embed it natively in your mobile app with the Flow SDK and the Component SDK for iOS, Android, Flutter, and React Native.
What is Assentify DXP?
Assentify DXP is a no code Digital Experience Platform for building any regulated client interaction. It is not only onboarding. Banks and wallets run client onboarding, financial institutions run loan applications, insurers run quotations, proposals, and underwriting, and rental businesses run reservations with an identity check. You build a flow in the Flow Builder and publish it as a link or QR code. Your client then completes a mobile first journey: capture, forms, terms, payment, and signing. Behind the scenes the platform screens the person against AML and sanctions lists, scores their risk, and creates a client record. It can also push the data to your own systems.
Think of it the way Shopify and WooCommerce work for merchants. They let anyone stand up a store without code. Assentify DXP lets any regulated service business stand up a compliant client journey without code.
Distribute the same flow three ways. Share a web link or QR code, use the Flow SDK and Component SDK for native mobile on iOS, Android, Flutter, and React Native, or embed it from the Developers area. Developers holds per flow Flow Configuration with the SDK key and API integration, plus the Widget, API, and SDK guides. See the SDKs overview and the Flow URL API.
The twelve areas in the left navigation cover the whole lifecycle: Dashboard, Interactions, Clients, Documents, Flow Builder, Flow Manager, Compliance Hub, Communication, Developers, Logs, Settings, and Transactions Hub. The Transactions Hub requires a Real Time Transaction Risk Assessment (RTRA) subscription, so it is not enabled on every tenant.
RTRA monitors transactions and pairs with the Risk Based Approach that scores every client. Developers can drive it through the RTRA Monitoring API.
One place, the whole lifecycle. Everything lives in a single platform. Review captured end user data and run inline screening in Interactions. Keep the client register in Clients, keyed on the Client Profile mapping: Client ID, Email, Phone, plus KYC and AML status.
Adjudicate in the Compliance Hub with Confirm Match or Clear Match, and read the full audit trail in Logs. See the Compliance guide, the Operator guide, and the glossary.